Everyone in the marketing world knows how important brand consistency is in order to retain the attention of an organization’s target market. But, what happens if your brand has a universally negative perception? In this case, companies who want to change people’s perception go through the complex yet necessary rebranding process. Here’s the million-dollar question (or in this case, the 40 billion-dollar question); what if the brand in question is that of an entire country and the target audience is the whole world?
Let’s look towards China for the answer to this one. The historically negative press surrounding China and the increased skepticism of the world community, especially in the months prior to the Olympic games, is not unfamiliar to anyone. The issues of excessive pollution, questionable human rights practices and a communist government that’s kept the country shielded from the outside world are ever-present and do not make for an ideal background from which to broadcast the Olympic games. The solution: Rebrand the entire nation.
Approximately 40 billion dollars was spent rebuilding the city of Beijing, one spectacular structure at a time, as part of this rebranding process. The Bird’s Nest, the Water Cube and the Olympic Green not only provide world class venues for athletes to practice and perform in, but this rebuilt, illuminated, new cityscape does wonders for worldwide viewers’ perception of what Beijing has to offer.
Every aspect of the Olympic games has proven successful in changing people’s perceptions of China from the negative to the positive. From the new logo to the multi billion-dollar investment to change the face of the host city, China has positioned itself as a westernized, friendly, accommodating nation. They have even developed a tagline (”Welcome to Beijing”) that can be heard being delivered personally and in English by every citizen in the city to make visitors feel at home and to attract the attention of the international media.
The nation of China entered into the commitment of hosting the Olympic games with the awareness that their branding was flawed. In efforts to improve the worldwide perception of their brand, China held fast to a comprehensive rebranding strategy. Over the last seven years, they adhered to all elements of their plan
and made it work for them in order to establish a positive, consistent brand. I think it worked!